Keep your team connected across the supply chain
In construction logistics, timing is everything. A cancelled order, a driver's comment about site access, or a delivery that needs rescheduling can have ripple effects across your entire operation. The challenge? Making sure the right people know about these events before they become problems.
Keep Your Team Connected Across the Supply Chain
We've introduced intelligent email notification rules that automate communication across your supply chain. Now you can set up exactly who gets informed when specific events happen in the system, ensuring critical information reaches the right person at the right time.
Stay Ahead of Disruptions
The system monitors five key events that impact your logistics flow: when an order gets detached from a tour and needs rescheduling, when new orders are created, when drivers leave comments on deliveries, when orders are cancelled, and when orders arrive at your branch. For each event type, you define who receives the notification.
This means your planners can be instantly alerted when a tour falls apart and needs attention. Your procurement team can track order creation in real time. Site managers can receive driver comments about access issues or delays. Everyone stays informed without constant manual updates or checking the system.
Consolidate Communication Strategically
The real power comes from routing notifications to the right email inboxes. By sending alerts to shared team inboxes or department emails rather than just individual accounts, you create a consolidated communication flow that your company can actually manage.
No more information trapped in one person's inbox while others search for updates. No more "I didn't know about that" conversations when something goes wrong. The right stakeholders have visibility from the moment something happens.
Set It Up Your Way
Every company organizes differently, and these notification rules adapt to your structure. Maybe your logistics coordinator needs alerts for detached orders, while branch managers only want notifications for incoming deliveries. Maybe driver comments should go to operations, while cancellations need to reach both planning and customer service.
You define the rules once, and the system handles the rest automatically. Your team gets the information they need without anyone having to remember to send updates or check dashboards constantly.
When your supply chain runs smoothly, it's because information flows to the right people at the right time. These email notifications make that happen automatically.
